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Welcome to our online store! We are delighted to offer you a wide selection of plants and products to enhance your gardens and green spaces. In order to ensure efficient and reliable delivery, we collaborate with trusted private carriers. Here is everything you need to know about our delivery terms.
Delivery Times
We strive to deliver your orders as quickly as possible. Once your order is placed and confirmed, we process your request promptly. Delivery times may vary depending on product availability and your geographical location. However, we are committed to keeping you informed about the progress of your delivery and providing you with an accurate estimated delivery date.
Delivery Fees
Delivery fees depend on the weight of your order, delivery distance, and the rates applied by our carrier. During the ordering process, you will be informed of the delivery fees before finalizing your purchase.
For international deliveries or deliveries requiring specific transport conditions either due to the product (large items, bulky or heavy products, etc.) or due to specific access conditions to the delivery location, additional charges may apply when placing the order. We invite you to contact our Customer Service in advance via the contact form or by phone to inquire about the applicable delivery conditions and fees.
We always strive to offer competitive delivery rates to make your online shopping experience as affordable as possible.
Receiving Conditions
It is essential for you to be present during the delivery of your order. Plants are living products that require specific care. We strongly recommend inspecting your items upon delivery. If you notice any damage or issues with your order, please contact us as soon as possible so that we can resolve the situation.
Delivery Zone
We deliver our products to a wide geographical area, but please note that restrictions may apply to certain destinations (Saint Barthélemy, Anguilla, Saba). During the ordering process, you will be informed if your delivery address is eligible or not. If you have any doubts about delivery availability in your geographical area, please feel free to contact us before placing your order.
Customer Service
If you have any questions or concerns regarding our delivery terms, our team is here to assist you. Please do not hesitate to contact us through our contact page or via email. We will strive to respond to all your inquiries promptly and resolve any delivery-related issues.
We hope that this information about our delivery terms has been helpful to you. We are committed to providing you with a reliable and secure delivery experience, while ensuring that your orders arrive in perfect condition. If you have any additional questions about delivery or our products, please do not hesitate to contact us. Thank you for your trust, and see you soon!